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Printer unable to response - Spoolsv.exe

The Spoolsv.exe executable file is responsible for handling the printing process on a Microsoft Windows system. Although this process is not crucial to run your Windows system, you must not terminate it until you think that it is causing problems on the system. In this article we will learn how to fix the Spoolsv.exe application error.

When the error occurs, you may receive an error message similar to the one given below.

“Spoolsv.exe - Application Error"

“The instruction at "0x77fcc2c0" referenced memory at "0x00000000".

“The memory could not be written."

The most common cause of the error is an abundance of .SHD and .SPL files in the spool directory. These files are created by the spooler to save the spooled data of a print job. The .SPL file comprises drawing commands and the .SHD file comprises job settings information of the print job.

To fix spoolsv.exe application error, you will have to remove these files from the system. To do this, perform the following steps on your Windows XP computer:

Open Control Panel, select Performance and Maintenance, select Administrative Tools and then select the Services option.
In the Services management console, locate the Spooler services, right-click on it and select Stop.
Next, open the C:\Windows\System32\Spool\Printers folder. (Here, we are assuming that your Windows is installed in the default C:\Windows folder)
Delete all the .SHD and SPL files from this folder.
Next, open the TMP folder and delete all old and unused files from this folder.
Finally, restart the Spooler service from the Services management console.

OP00048 -- Jan 11 2010, 12:52 PM
jump (cannot be open)
OP00048 -- Jan 11 2010, 12:54 PM
thank you for your immediate response