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Keyboard Problem
Troubleshoot your keyboard problems away.

There are many ways to work with your computer using just the mouse, but for some applications, nothing but the keyboard will do. If you notice that incorrect letters and characters appear when you type or the keyboard is not working at all, it is time to do some troubleshooting.


Shut down the computer and check the keyboard's connection. Windows will not recognize a keyboard that you connect while the computer is running. Once the computer is off, follow the cord from the keyboard and ensure it securely and directly connects to the correct port on the computer. Remove any splitters or other adapters for troubleshooting purposes. Turn the computer back on to see if this fixed the problem. If not, proceed with troubleshooting

Shut down the computer and unplug the keyboard. Turn the keyboard upside down and shake gently to remove crumbs or debris that may be jamming the keys. Spray around the keys with a can of compressed air to clean out fragments of paper, staples or other objects that you cannot shake out. Use a small screwdriver to carefully pry off keys that are sticking. Wipe away sticky substances with cotton swabs dipped in rubbing alcohol. Allow to dry completely and replace keys. Connect the keyboard and try again.


Connect the keyboard to another computer that you know to be working properly. If the keyboard still does not work correctly, you'll know for certain that the problem lies with the keyboard and not the computer. If the keyboard does work on the other computer, there may be damage to the keyboard port on the original computer. This could require repair or replacement of the damaged port.

Almond =)



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